Simple Simon customer support centers.
Pick the line of business, then the desk that fits who you are. Every one of these reaches a person rather than a general inbox.
Existing ACORDs, supplements and loss runs go to Simon’s new-business desk.
request@simonagency.comPrepare an existing packet →Keep the risk details with your agency’s contact information.
Contact the personal submission deskStart a personal application →Send a support request → · Recover your broker ID → · Request carrier access → · Request a client application link →
Personal lines
Quotes, endorsements, and service on personal lines business.
Dedicated desk for bank and financial institution partners.
Commercial lines
Endorsements, policy questions and service on commercial accounts.
The same desk handles commercial bank and institution business.
Accounting support
Statements, direct deposit, and commission questions.
Invoices, payment posting, and billing corrections.
Start with guided questions to prepare the application packet. Review your answers and send the packet directly to our team. Submit to underwriter.
Call us directly at 516-593-2700 rather than relying on a web form or email. Never send card or bank details through a support form; use the payment providers instead.