Support
How can we help?
Contact the team below for policy service, commissions or billing.
Personal lines
Broker support
Quotes, endorsements, and service on personal lines business.
Banks & financial institutions
Dedicated desk for bank and financial institution partners.
Email usBanks@SimonAgency.comFax us516-393-8412
Commercial lines
Broker support
Endorsements, policy questions and service on commercial accounts.
Banks & financial institutions
The same desk handles commercial bank and institution business.
Accounting support
Broker commissions
Statements, direct deposit, and commission questions.
Policy billing
Invoices, payment posting, and billing corrections.
Email usBilling@SimonAgency.comFax us516-464-6190
Urgent binding or policy matters
Call us directly at 516-593-2700 rather than relying on a web form or email. Never send card or bank details through a support form; use the payment providers instead.